Terms & Conditions

Welcome to PawCam! These Terms and Conditions govern your use of our website, services, and purchases of our products. By accessing or using our website (www.pawcam.co.uk), you agree to be bound by these Terms. If you do not agree, please do not use our website.


1. General Information

  • Business Name: PawCam
  • Address: 71-75 Shelton Street, London, United Kingdom, WC2H 9JQ
  • Email: hello@pawcam.co.uk

These Terms may be updated at any time without prior notice. It is your responsibility to review them periodically.


2. Products and Services

  • We sell pet-focused cameras designed for monitoring, tracking, and interacting with pets remotely.
  • All product descriptions and pricing are subject to change without notice.
  • We aim to ensure all information on our website is accurate; however, errors may occur, and we reserve the right to correct them.

3. Payments and Pricing

  • All prices are listed in GBP (£) and include VAT unless otherwise stated.
  • We accept payments through secure methods such as credit/debit cards and other third-party payment processors.
  • In the event of pricing errors, we reserve the right to cancel or refuse any orders.

4. Shipping and Delivery

  • We offer free shipping within the UK unless otherwise stated.
  • Delivery times are estimates and may vary. We are not responsible for delays caused by courier services or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details. Incorrect information may result in delays or failed deliveries.

5. Returns and Refunds

  • Please refer to our Refund Policy for detailed information on returns and refunds.
  • You may request a refund within 30 days of receiving your product, provided it meets the return eligibility criteria.

6. Warranty

  • All products come with a 1-Year Warranty covering manufacturing defects under normal use.
  • For more details, refer to our Warranty Policy.

7. Intellectual Property

  • All content on this website, including images, text, logos, and graphics, is the property of PawCam and is protected by copyright laws.
  • You may not copy, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability

  • PawCam is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • This includes, but is not limited to, loss of data, revenue, or profits.

9. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.


11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Business Name: PawCam
  • Address: 71-75 Shelton Street, London, United Kingdom, WC2H 9JQ
  • Email: hello@pawcam.co.uk